Privacy Policy
Your privacy is our utmost priority. Learn how Iwanjye collects, utilizes, safeguards, and respects your personal data.
Table of Contents
1. Information We Collect
We collect information you provide directly to us when registering an account, verifying your identity, or listing properties. This includes your full name, mobile phone number, email address, property descriptions, geographical locations, and verification documentation.
2. Telemetry & Analytics
We also collect usage information automatically when you interact with our platform. This includes device parameters, screen resolution, connection speeds, IP address, browsing behavior, search preferences, and anonymous session tracking via cookies to optimize search relevancy.
3. How We Use Your Data
Your information is used strictly to provide, maintain, and optimize our services. Specifically, we use personal data to verify broker credentials, authenticate logins via secure OTP codes, prevent fraudulent activities, coordinate real estate matches, and deliver localized communication updates.
5. Data Security Protocols
We implement advanced technological and administrative security protocols (including end-to-end SSL/TLS database encryption and firewalls) to safeguard your data against loss, unauthorized access, duplication, modification, or exposure.
6. Data Retention Policies
We retain personal data only for as long as necessary to fulfill the purposes for which it was gathered, comply with legal requirements, or protect user integrity. Active broker profiles are kept indefinitely unless a deletion request is formally submitted.
7. Your Rights & Options
You have the right to request access to the personal data we hold about you, request corrections to inaccurate profiles, or ask for the deletion of your account. You can manage these settings directly in your dashboard or contact our support team.
8. Policy Updates & Inquiries
We may update this Privacy Policy from time to time to match system upgrades or legal revisions. For inquiries, data requests, or feedback regarding your privacy, please reach out to our privacy officer at privacy@iwanjye.com.